

To fix, just click them, click Set Default, then click OK and test whether you have sound. If your Speakers are NOT already set as the default, this is doubtless your problem. This indicates that your speakers are the default playback device. In the Playback tab, ensure there’s a green tick on Speakers. Right-click the sound icon at the bottom right corner of your desktop and click Playback devices. Try to run the Apps troubleshooter to fix issues that may prevent app from working properly in the link below: I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.
